FAQ

Does AyurDeva ship overseas?

No. We don't ship overseas just yet. But we are working on getting certified. Leave us your email address and we will let you know when we can ship internationally.

Where can I find ingredients list for all AyurDeva products?

All products on this website list all ingredients for each product. The AyurDeva range has all of the ingredients printed on the products packaging including our sunscreens which are not mandatory but we are totally transparent of what is in all of our products so we have all of the ingredients on pack.

Are AyurDeva products dematologically tested?

All AyurDeva products have been tested on friends and family. We care so only the best ingredients have been picked and combined to give you the most organic experience without the harmful side effects of chemicals, silicones and parabens. However, if you have allergies or sensitive skin, we advise that you read the ingredient labels, consult your GP and perform a patch test prior to product use.

What ingredients do you use in your preparation?

Our products are formulated with quality plant-derived ingredients, certified organics extracts and pure essential oils. Ingredient sources for all face skincare, body care and hair care products are highlighted in the ingredient listing on the product label and on our website product page with the following references: Certified Organic Source, Botanical Source, Essential Oil Component, Approved for Certified Organic Products.

Your products don’t have expiry dates. How long can I use them?

The AyurDeva face, body and hair care products are classified as ‘Cosmetic Skin Care’ products and by law do not require an expiry date. However, since there are no chemicals in the products, we recommend storing the products under 20degrees centigrade and recommend using the product within 3 months after opening.

Are your products tested on animals?

AyurDeva products are not tested on animals.

How do I track my order?

As soon as your order has left our warehouse, we’ll send you a shipping notification email to keep you in the loop. The email will contain your eParcel tracking number so you can track the progress of your order through the Australia Post website. Don’t worry if it doesn’t work immediately – it often takes up to 24 hours for it to be searchable in the Australia Post system.

How much does shipping cost?

We offer FREE standard shipping across Australia for orders over AUD $150. For orders under AUD $150, a flat rate of AUD $9.95 is charged for orders within in Australia.

Are the AyurDeva products fit for Vegans?

Ayurveda based products are generally gluten free. Almost all AyurVeda products are made from nuts and oils and as such are gluten free. The range based on Clarified butter however is a milk based product and therefore may not be suitable for Vegans. Please read product label carefully before you choose the products.

Do you use Palm Oil from sustainable sources?

We do not use Palm Oil directly in our products, however several ingredients are made using Palm Oil. For those ingredients we only use suppliers who are members of the Roundtable on Sustainable Palm Oil (visit www.rspo.org). This means that the only Palm Oil which is used in the supply chain to make Natural Instinct products is from sustainable sources.

How long does shipping take?

We use Australia Post eParcel service within Australia. Your order will be processed and dispatched within 5 business days. You will receive your parcel within 7-10 business days once your order has left our warehouse. *Please note that during our sale/promotional events, delivery may be longer than the specified delivery times above.

Do you require a signature on delivery?

Yes, all orders (within Australia and international) require a signature on delivery. If no one is available at the delivery address specified, a card will be left with details on where to pick up your parcel. We do not deliver to PO box addresses.

Are the AyurDeva products Gluten Free?

Ayurveda based products are generally gluten free. Almost all AyurVeda products are made from nuts and oils and as such are gluten free. The range based on Clarified butter however is a milk based product and therefore may not be suitable for people allergic to gluten. We recommend you consult your GP before use and also perform a patch test before uyou use the products.

Testimonials

Thank you so much for the Nilu Mum’s nourishing body massage oil. It has been so wonderful on my pregnant belly. I use it right after my shower and it leaves my skin really hydrated and soft. Its just been a week and I am already seeing signs of increased moisture and less visibility of my stretch marks. Amazing stuff!!!

Sandra M

AyurAvatar is a hair oil but it doesn’t have an oily feel when applied to one’s hair – this is the most important part – as I hate to have sticky oily hair – I love that the AyurAvatar is truly ace, it makes my hair silky smooth and together but not sticky and heavy like most hair oils – no smelly pillow cases !! Love the herbal smell which is so subtle – one of a kind !

Sumathi Krishnan

Your products feel like the kiss of love, gentle and alluring with the promise of visible transformation. Thank you Dee.

Jaya Santhanam

I adore the the Ayurdeva line, I can’t say that enough! The ‘Ramya’ toner is absolutely perfect – exactly what I’ve spent years trying to find. I actually can’t wait to put it on every morning and night! Thank you for putting so much thought and love into these products – I can’t wait to try them all!

Tamara

I Love the Shejoba cleanser. It efficiently removes sunscreen and makeup leaving my face clean and nourished. The scent and consistency are wonderful. I especially love that is does not require a wash cloth to remove. Just simply rinse. This cleansing ritual is a treat I look forward to each night.

Michelle N
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